Error code - SM72_0013
The error is reported during SAP® synchronization. A conflict occurred while checking consistency rules.
Error message
Unable to start SAP® synchronization for this function. Please make sure that a valid SAP ID is specified for the function or its parent function.
Cause
Either the SAP ID attribute or the SAP function type is not specified for this function, or is set to an invalid value.
This item does not exist in the selected branch.
Solution
Ensure that the attributes are correctly specified.
Ensure that the function belongs to the selected branch.
Start SAP® synchronization for a function that exists in the SAP® Solution Manager branch. You can always use the start object (branch node). The name of this function always matches the branch name, which is automatically selected in the Synchronization Wizard.